Privacy Policy

1. Introduction

RenderFast ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

• Create an account: Email address, name, password
• Use Google OAuth: Name, email, profile picture from your Google account
• Subscribe to a plan: Billing information (processed by Stripe)
• Contact support: Any information you provide in communications
• Use the Service: Content and data you upload or create

2.2 Automatically Collected Information

When you access the Service, we automatically collect:

• Log data: IP address, browser type, operating system, pages visited
• Usage data: Features used, actions taken, time spent
• Device information: Device type, unique device identifiers
• Cookies: We use cookies and similar technologies (see Section 7)

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Process your transactions and manage your subscription
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

• Stripe: Payment processing (see Stripe Privacy Policy)
• Google: OAuth authentication (see Google Privacy Policy)
• Resend: Email delivery (see Resend Privacy Policy)
• Cloud hosting providers: For data storage and service operation

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Secure password hashing (bcrypt)
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required by law to retain certain information.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

Types of cookies we use:

• Essential cookies: Required for the Service to function (authentication, security)
• Analytics cookies: Help us understand how you use the Service (Google Analytics)
• Preference cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data portability: Request a copy of your data in a machine-readable format
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing of your information
• Withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country where data protection laws may differ. By using the Service, you consent to the transfer of your information to [Your Data Location/Region].

10. Children's Privacy

Our Service is not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We will also notify you via email if the changes are significant.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: [email protected]
• Address: [Your Company Address]
• Data Protection Officer: [DPO Contact if applicable]

14. GDPR Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights under GDPR. Our legal basis for processing your information includes:

• Contract: Processing necessary to provide the Service
• Legitimate interests: Improving and securing the Service
• Consent: Marketing communications (you can opt-out anytime)
• Legal obligation: Compliance with applicable laws

15. CCPA Compliance (California Users)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

Note: We do not sell your personal information.